Privacy Policy


It is the policy of to protect and preserve the privacy of its users and customers, and the confidentiality of the information they provide, subject to conditions described below. To demonstrate our commitment to privacy we encourage all of our current and prospective users to read this Privacy Statement carefully before using the system.

This privacy statement discloses what information we gather, how we use it, and how to correct or change it. It is our intention to give you as much control as possible over your privacy in regard to your Information. Be assured that we will not disclose personal Information to third parties without your consent. By using our site, you agree to the terms of the Terms and Conditions and our Privacy Statement. Viland Travel reserves the right to expand and/or modify this Statement at any time.

1. Information Collection - Purpose and and Scope 

It is the responsibility of our company to prepare the schedule and book the service in advance for customers. Customers’ personal information required includes: Name, Email Address, Telephone number, Group size, The requirements on service, etc 

2. Information Use and Disclosure

Personal information provided by a client is used only to assist our company in providing the service relevant to a client’s requirements: Hotel and Flight Ticket reservation, Overnight Management, etc. The information is confidential and is not revealed to any third party for the commercial purpose

3. Information Storage Time

The information will be stored in the travelling time and temporarily stored for the purpose of g to provide the service for the the trip in coming time.

4. Address of Information Collection and Management Site

The address of information collection: 70 Phu Vien Street, Long Bien, District, Hanoi city, Vietnam. The information is stored safely in the company’s website server in Japan, under the most confidential and secured conditions provided by digitalocean, amazon, etc.

5. Method of Information Access and Correction

Clients may request access and correction to personal information. Requests to access, correct or amend the personal information are required in writing by submitting the information via website or sending the email to travel consultants.

6. Information Confidentiality Commitment

We are committed to protecting the privacy and confidentiality of clients’ information which the company collects, stores and uses. The information is not revealed to any third party for the commercial purpose

7. Security

Viland Travel is committed to providing the highest level of security and privacy. All transactions of user authentication including credit cards processing are conducted using SSL (Secure Socket Layer) technology, supported by your browser, which encrypts all information that is sent to us. Our security certificate has been verified by SiteLock Website Security (USA), using the best commercially available encryption on the Internet. We take every precaution to protect personal information from loss, misuse, unauthorized access, disclosure, alteration or destruction by implementing policies and procedures to ensure that personal information is kept only for the purposes for which it has been gathered.

8. Information

We take measures to ensure that the information you provide is recorded accurately and completely. We provide you with access to your personal information at all times for correcting or modifying that information where appropriate.

a. Information Collected from/about Customers is used exclusively for the purpose of providing better service. It is never released to third parties except when expressly permitted by the customer. Any information you provide is completely confidential and will be protected from unauthorized use. Information required for membership is confidentially kept in our database; other information will be deleted after 15 days.

b. Financial Transactions. Credit card transactions are processed through one of the major third-party credit card processing companies:, and Stripe.Com payment gate. All your information is encrypted and is used only to complete the appropriate transactions. Our database stores your email address as username to login on our system for discount policy.

c. Cookies. Viland Travel uses cookies to recognize our clients when they visit our site. That allows us to customize their experience on our web site. You may need to have cookies "turned on" or enabled in the browser you use in order to register. But if you choose to disable cookies you still will be able to navigate the site. Cookies do not store any personal information. All the information is entirely confidential and is never sold or seen outside of the company. Viland Travel may display links or advertisement of /to other sites and companies that may also use cookies. In such cases, Viland Travel cannot be held responsible for any and all information that these parties collect through the use of cookies. You are hereby advised to familiarize yourself with privacy policies and information sharing standards of these sites as they may be different from Viland Travel’s policies and standards.

d. System information. Viland Travel reserves the right to collect and store such information as IP address, browser type or operating system type. All the information is highly confidential and will be used exclusively for system administration purposes. This information helps diagnose problems, monitor traffic and site usage.

e. E-mail. Viland Travel uses e-mail to notify our members or clients about changes in the status of their applications, changes in the database, on our web site, or when new services or features are added. As part of the service, Viland Travel may send e-mails notifications whenever there are special discounts, new products added, or new features developed. You may unsubscribe our news letter at anytime. Our e-mail list is confidential and is never sold or given to third parties.

f. Change or Modify Your Information. You can change or modify your profile at any time by emailing to This approach guaranties safety of your information.

9. Disclaimer

Communication over the Internet as well as applications used to provide services over the Internet are subject to various security risks. In no event shall Viland Travel be responsible for any damages or losses whatsoever, direct or indirect, incidental or consequential, special or punitive, arising from or relating to the unauthorized use, change, deletion or exposure of any information, confidential or not, resulting from unauthorized breaking into the system or any other breach of security, or system failure. Viland Travel hereby disclaims all warranties with regard to the hardware and software used to provide security and support this web site including all implied warranties, fitness for a particular purpose and incidental, special, direct or consequential damages. Accordingly, Viland Travel its officers and employees, partners, affiliates, subsidiaries, successors and assigns, and its third-party agents shall not, directly or indirectly, be liable, in any way, to you or any other person for any inaccuracies, misuse, errors, third party interceptions, viruses, or hacker attacks resulting in loss of data or services including, but not limited to errors or interruptions in the transmission or delivery of services. Viland Travel contains links to other sites. These links are provided exclusively for information purposes and to assist in locating other Internet resources. Therefore, we are not responsible for the privacy practices or the content of such web sites.

10. Summary

By accessing this site and using its services, you unconditionally agree with the terms of this Privacy Statement and our Terms & Conditions. You agree to comply with the terms that govern the use of this site and its services and that also govern all information provided by you and other users of Viland Travel. If you do not agree to all or any of the terms of this Privacy Statement, please do not use this site.